Privacy Policy

Last updated: August 23, 2026

This Privacy Policy describes how Flick Er Trading, operating under the trading name Quenlab (“the Company”, “We”, “Us”, or “Our”), collects, uses, and discloses Your personal data when You use this website, and explains Your rights in relation to that data under the Malaysian Personal Data Protection Act 2010 (“PDPA”).

By using this website and submitting information to Us through it, You consent to the collection and use of Your information in accordance with this Privacy Policy.

Interpretation and Definitions

For the purposes of this Privacy Policy:

  • Personal Data means any information that relates to an identified or identifiable individual, as defined under the PDPA.
  • Service refers to this website, accessible from https://quenlab.com.
  • Service Provider means a third party that processes data on Our behalf to help Us operate the Service, such as a hosting or analytics provider.
  • Usage Data refers to data collected automatically, generated by the use of the Service or from the Service’s infrastructure itself.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is acting.

What We Collect

Information You Provide

When You submit a form on this website — for example the contact, careers, partner, or referral forms — We collect the information You enter, which may include Your name, email address, phone number, company name, and the content of Your message.

Usage Data

We use Google Analytics to understand how visitors use this website. This may automatically collect information such as Your device’s IP address, browser type, pages visited, time spent on the Service, and general location (city/country level), typically via cookies or similar technologies.

Cookies

We use essential and analytics cookies to operate the website and understand usage patterns. You can control or disable cookies through Your browser settings; doing so may affect some functionality of the Service.

How We Use Your Data

We use the Personal Data We collect to:

  • Respond to enquiries submitted through Our forms and provide the Service or information You requested.
  • Evaluate and process job applications, partnership applications, or referrals submitted through the relevant forms.
  • Understand and improve how visitors use this website.
  • Comply with Our legal obligations.

We do not sell Your Personal Data.

Disclosure to Third Parties

We may share Your Personal Data with Service Providers who help Us operate this website and Our business, including:

  • Netlify — our website hosting provider, which processes form submissions on Our behalf.
  • Google Analytics — for website usage analytics.

These providers may process or store data on servers located outside Malaysia. Where this occurs, We take reasonable steps to ensure Your data continues to receive a standard of protection comparable to that required under the PDPA.

We may also disclose Your Personal Data where required by law, to protect Our legal rights, or in connection with a business transfer such as a merger or acquisition.

Your Rights Under the PDPA

Subject to the PDPA, You have the right to:

  • Access the Personal Data We hold about You.
  • Correct Personal Data that is inaccurate, incomplete, or outdated.
  • Withdraw Your consent to Our processing of Your Personal Data, where consent is the basis for that processing.
  • Limit processing of Your Personal Data for direct marketing purposes.

To exercise any of these rights, contact Us using the details below. We may need to verify Your identity before acting on Your request. As a matter of practice, We will also honor reasonable requests to delete Personal Data We hold about You, except where We have a legal obligation or legitimate business reason to retain it.

Data Retention

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law, whichever is longer.

Security

We take reasonable technical and organizational steps to protect Your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure, and We cannot guarantee absolute security.

Children’s Privacy

This Service is not directed at children, and We do not knowingly collect Personal Data from anyone under the age of 18. If You believe a child has provided Us with Personal Data, please contact Us and We will take steps to remove it.

This Service may contain links to third-party websites that are not operated by Us. We have no control over and assume no responsibility for the content or privacy practices of any third-party site. We encourage You to review the privacy policy of every site You visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Material changes will be highlighted where appropriate.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise Your rights under the PDPA, You can contact Us: